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Grateful

Grateful

Job listing

London, UK£45K-£50K

Account Executive at Grateful - VC-backed hospitality fintech

Grateful is defining a new category in hospitality fintech, helping 65,000+ workers receive fair tips through their compliant, automated platform. After growing 400% year-on-year and securing a £1.5M seed round, they are looking for a 360 Account Executive to own the UK market. With new tipping legislation making their product a 'must-have' for every venue, this is a rare opportunity to join a profitable, high-growth startup where the team hit 100% of their quota last year. If you are a hungry closer ready for a 16% commission structure and a direct line to the founders, this is the role for you.

Overview

Role overview

Join a high-growth startup reinventing gratuity management. As a 360 Account Executive, you will own the full sales cycle from prospecting to closing, targeting independent operators and enterprise groups. With new UK tipping legislation driving urgent demand, you'll sell a mission-critical compliance and financial toolset to a massive, underserved market.

Company

Grateful

Grateful

Software21 employeesHarrogate, United KingdomSeed (VC-backed)

Grateful - VC-backed fintech SaaS for hospitality

Backed by Calculus Capital.

Responsibilities

What you will do

  • Drive full-cycle sales from self-sourced outbound prospecting using Clay and Lemlist to final negotiation and closing.
  • Execute a sophisticated sales methodology, applying SPICED for SMB velocity and layering in MEDDICC for complex multi-site enterprise deals.
  • Maintain rigorous CRM hygiene in HubSpot to ensure accurate forecasting while collaborating directly with the founding team on market strategy.

Candidate profile

Who this is a fit for

  • 3-5 years of experience in a closing B2B SaaS role, specifically within HR, payroll, or workforce management technology sectors.
  • Proven track record of high-volume pipeline generation and full ownership of the sales cycle without relying on SDR support.
  • Proficiency with modern sales stacks including HubSpot, Clay, and Aircall, with the commercial maturity to pitch to CFOs and GMs alike.

What makes it remarkable

Why this role is remarkable

  • Exceptional timing with the Employment (Allocation of Tips) Act 2023 making Grateful's compliance solution a non-negotiable necessity for every UK operator.
  • Join a proven winner that bootstrapped to profitability and grew 400% YoY before raising a £1.5M seed round from Calculus Capital.
  • High-earning potential with a 16% commission on outbound deals and a team that achieved 100% quota attainment in 2025.

Jack & Jill

How Jack & Jill work together

Jack
I get to know what you’re great at, then find roles you’d never find yourself.
Jill
I recruit from Jack’s network and make the intro when I spot a great match.

Meet Jack

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Jack gets to know what you're great at and what you want next, then searches 14 million jobs daily and introduces you directly to hiring managers.

How does this work?

Jack's an AI agent for job searching and career coaching. He works for you.

Jill is the AI recruiter working for the company. She recruits from Jack's network.

If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

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