As a Business Analyst at Ecrebo, you will bridge the gap between retail clients and technical delivery. You will own requirement definitions for BAU changes and lead onboarding for new global clients. By facilitating workshops and managing JIRA workflows, you ensure innovative marketing solutions are delivered seamlessly within an agile product ecosystem.
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Reading, United KingdomNot Disclosed
Business Analyst at Ecrebo Ltd - Retail Marketing Platform
Are you a retail-focused Business Analyst ready to influence how global brands engage with customers? Join Ecrebo Ltd in Reading, where you will lead the charge in onboarding new clients to a cutting-edge POS marketing platform. You will bridge the gap between engineering and enterprise retailers, owning the product delivery lifecycle and turning complex requirements into seamless digital experiences. If you have 5+ years of experience in agile retail environments and a passion for user-centric design, this is your chance to drive innovation in a high-impact role at a market-leading technology company.
Overview
Role overview
Company
Ecrebo Ltd
SoftwareReading, United KingdomSeries B (VC-backed)
Ecrebo Ltd - Leading retail POS marketing technology
Backed by Sir Keith Mills, Joseph Schull, Octopus Investments, Octopus Ventures.
Responsibilities
What you will do
- Lead requirement gathering workshops for new client onboardings and translate complex business needs into actionable user stories.
- Manage the end-to-end delivery cycle in JIRA, supporting sprint planning and maintaining high-quality documentation for APIs and help guides.
- Act as a strategic liaison between engineering teams and external stakeholders to ensure feature development aligns with long-term product goals.
Candidate profile
Who this is a fit for
- At least 5 years of experience as a Business Analyst or Product Owner specifically within the retail sector.
- Proven expertise working within product-led agile teams using JIRA and Confluence for lifecycle management.
- Strong communicator skilled in user-centric design principles and managing complex relationships with third-party vendors and enterprise clients.
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What makes it remarkable
Why this role is remarkable
- Direct impact on the customer experience for major global retailers using cutting-edge point-of-sale engagement technology.
- Opportunity to shape the Product Delivery Lifecycle in a fast-paced, product-led agile environment with high autonomy.
- Collaborative culture where you lead workshops and work closely with senior leadership to align client needs with product strategy.
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