As the Manager of Technical Account Implementation, you will lead the post-sales technical delivery for approximately 100 financial institutions. You will bridge the gap between complex Conversational AI technology and client needs, ensuring seamless deployments that drive financial wellness. Your leadership will directly impact the efficiency and scalability of our rapidly expanding global platform.
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San Francisco, United StatesNot Disclosed
Manager, Technical Account Implementation at Fast-growing AI Fintech SaaS
Are you ready to lead the charge in the Conversational AI revolution for financial services? We are looking for a Manager of Technical Account Implementation to join a top-tier VC-backed startup that is scaling at light speed. You will oversee the technical delivery of sophisticated AI solutions for nearly 100 financial institutions, ensuring seamless deployments and driving immense value. If you thrive at the intersection of leadership, technology, and client success in a high-growth Silicon Valley environment, this is your next career-defining move.
Overview
Role overview
Company
About the company
Fast-growing AI Fintech SaaS
Responsibilities
What you will do
- Manage a team of technical implementation specialists to ensure high-quality, on-time delivery of AI solutions to banking clients.
- Act as the primary technical point of escalation during the onboarding phase, resolving complex integration and configuration challenges.
- Collaborate with product and engineering teams to translate client feedback into platform enhancements and streamlined deployment workflows.
Candidate profile
Who this is a fit for
- Proven experience in technical account management or implementation leadership within a SaaS or Fintech environment.
- Strong understanding of API integrations, cloud architecture, and the lifecycle of enterprise software deployments.
- Exceptional communication skills with the ability to translate technical concepts for non-technical executive stakeholders at financial institutions.
What makes it remarkable
Why this role is remarkable
- Direct leadership role at a top-tier VC-backed startup recently recognized as a leader in Silicon Valley's fintech ecosystem.
- Opportunity to shape the implementation strategy for cutting-edge Conversational AI used by dozens of major financial institutions.
- Fast-paced environment with significant career trajectory as the company scales its core AI platform globally.
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I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
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