Join a high-growth startup at the intersection of agentic AI and consumer services. You will bridge the technical and human worlds, managing complex operational systems while ensuring a premium member experience. This role is about finding friction, automating workflows, and building the scalable foundations for a service destined to become a household name.
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London, United KingdomNot Disclosed + Equity
Operations Growth Associate at Fast-scaling AI-powered consumer fintech
Are you a high-agency, early-career professional looking to join a genuine rocket ship? This fast-scaling AI-powered fintech is growing at 3,000% YoY and is looking for an Operations Growth Associate to help build the future of consumer AI. Based in Central London, you'll work directly with seasoned founders to bridge the gap between complex agentic systems and world-class customer experience. If you have a forensic eye for detail and want to learn how to scale a category-defining company from the inside out, this is the role for you.
Overview
Role overview
Company
About the company
Fast-scaling AI-powered consumer fintech
Responsibilities
What you will do
- Manage complex service operations and customer inboxes using AI tools to streamline workflows and improve response precision.
- Identify operational friction points and design systems or automations to resolve root causes and improve scalability.
- Collaborate across product, data, and engineering teams to integrate human empathy with high-scale technical infrastructure.
Candidate profile
Who this is a fit for
- A recent graduate or early-career professional (1-2 years experience) with a rare mix of analytical logic and human empathy.
- High-agency individual who thrives in high-ambiguity environments and possesses a forensic eye for detail.
- Technically curious person who enjoys experimenting with new tools and automations to optimize daily operations.
What makes it remarkable
Why this role is remarkable
- Join one of the UK’s fastest-scaling startups with over 3,000% year-on-year growth and a +80 NPS.
- Work directly with an experienced founding team and top-tier operators in a high-context, office-first environment.
- Gain massive ownership and exposure to every part of a business that is fundamentally redefining consumer AI.
Jack & Jill
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Meet Jack
Jack gets to know what you're great at and what you want next, then searches 14 million jobs daily and introduces you directly to hiring managers.
How does this work?
Jack's an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack's network.
If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
Jack