Saturn is looking for a Partner Experience specialist to own the end-to-end implementation and success of our platform within partner firms. You will drive onboarding, adoption, and retention, turning signed deals into thriving partnerships. This role is pivotal in our mission to democratize financial advice through our market-leading, AI-driven planning and compliance platform.
Back to all jobs
London, UKNot Disclosed
Featured roleLondon, UKNot Disclosed
Partner Experience at Saturn — YC S24-backed fintech
Join Saturn, the YC S24-backed fintech that just raised a $15M Series A to revolutionize financial advice. As a Partner Experience specialist in London, you will own the end-to-end journey for our partner firms, driving adoption of the UK's leading AI-powered operating system for wealth management. If you have 3+ years of B2B SaaS implementation experience and want to build your life's work at a fast-growing market leader with a high-performance culture and tropical team offsites, this is the role for you.
Overview
Why this role stands out
Company
Software
Saturn - AI-powered operating system for financial advisers
Responsibilities
What you will do
- Lead the full implementation lifecycle for new partners, from initial requirement scoping and configuration to user training and deep adoption.
- Build strategic, long-term relationships with firm principals and compliance teams to ensure Saturn is deeply embedded in their daily operations.
- Act as the primary bridge between partners and the product team, translating customer feedback into actionable insights for the engineering roadmap.
Candidate profile
Who this is a fit for
- Has 3+ years of experience in customer success, implementation, or account management within a high-growth B2B SaaS environment.
- Demonstrates operational excellence and a data-literate approach to managing a portfolio of accounts and driving measurable business outcomes.
- Brings a proactive, solutions-oriented mindset with the ability to lead strategic conversations in a highly regulated industry like fintech.
What makes it remarkable
Why this role is remarkable
- Join a YC S24 standout that recently secured a $15M Series A from top-tier investors including Singular, Shapers, and YC.
- Work at the UK market leader in the wealth management sector, building the "operating system" for the future of financial advice.
- Enjoy high-impact autonomy and unique perks, including global team offsites in tropical locations and world-class health benefits.
Jack & Jill
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
About Jack & Jill
Meet Jack
Jack gets to know what you are great at, what you want next, and makes sure Jill considers you for the right opportunities.
How does this work?
Jack's an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack's network.
If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.
Jack