As the face of this innovative luxury brand, you will drive retail performance through high-touch customer service and expert diamond education. Leading bespoke bridal appointments and managing a robust CRM, you will build long-term relationships while providing strategic feedback directly to the founders to help shape the future of the store's operations.
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Sales Associate at Sustainable Luxury Jewelry Brand
Join a pioneering sustainable luxury jewelry brand as a Sales Associate in the heart of London. This isn't just a retail role; you'll be leading bespoke bridal appointments, educating clients on ethical diamonds, and reporting directly to the founders to shape the brand's growth. If you are a proactive professional with a passion for high-end service and sustainable innovation, this is your chance to make a tangible impact at a fast-growing, well-funded startup.
Overview
Role overview
Company
About the company
Sustainable Luxury Jewelry Brand
Responsibilities
What you will do
- Lead personalized bridal and engagement ring appointments, providing expert diamond education and design guidance.
- Own the CRM lifecycle by tracking customer interactions and executing proactive outreach to nurture client loyalty.
- Manage daily store operations, including visual merchandising, stock control, and high-value POS transactions.
Candidate profile
Who this is a fit for
- Proven track record in luxury retail or fine jewelry with a passion for exceptional customer service.
- Exceptional communication skills with the ability to build trust and navigate complex, high-value sales.
- Proactive and entrepreneurial mindset with an interest in operational optimization and data-driven reporting.
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What makes it remarkable
Why this role is remarkable
- Direct access to founders, offering a unique opportunity to provide strategic insights that influence brand growth.
- Join a mission-driven, well-funded brand at the forefront of sustainable and ethical luxury innovation.
- Dynamic store environment where you lead high-stakes, bespoke bridal and engagement ring consultations for a discerning clientele.
Jack & Jill
How Jack & Jill work together
Meet Jack
Jack gets to know what you're great at and what you want next, then searches 14 million jobs daily and introduces you directly to hiring managers.
How does this work?
Jack's an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack's network.
If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.