Join a high-growth startup as the CEO's right hand, modernizing how government agencies process disability claims and tax disputes. This San Francisco-based role offers the chance to build systems from zero to one alongside multi-exited founders. You will own strategic execution, GTM operations, and product feedback loops to reduce backlogs affecting millions.
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Chief of Staff at Generalcatalyst
Are you ready to modernize the systems that millions of citizens rely on? We are looking for a Chief of Staff to partner with multi-exited founders at a San Francisco-based startup backed by General Catalyst. This isn't just a strategy role; it's a 'zero to one' opportunity to build a platform guided by former IRS and SSA Commissioners. If you have 6+ years in Tier 1 consulting or high-growth ops and a bias for action, join us in deploying AI agents that cut months off government processing times and eliminate decades-old backlogs.
About this role
Role overview
About the company
Finance
General Catalyst is a global venture capital and investment firm partnering with entrepreneurs from seed stage to growth, specializing in transformational investments across sectors including technology, healthcare, fintech, and applied artificial intelligence. Founded in 2000, the firm manages $40+ billion assets under management as of June 2025 and has a portfolio of over 800 companies such as Airbnb, Stripe, HubSpot, and Snap. With offices in San Francisco, New York City, Boston, Berlin, Bangalore, and London, General Catalyst collaborates with founders to drive innovation, global resilience, and technology transformation.
What you'll do
What you will do
- Design and lead high-impact strategic projects end-to-end, serving as the primary bridge between the CEO and cross-functional teams.
- Collaborate with sales and deployment units to build scalable go-to-market operations and ensure high-touch customer success with government agencies.
- Manage the product feedback loop, routing critical insights from caseworkers into the engineering roadmap to drive platform innovation.
Who you are
Who this is a fit for
- 6+ years of experience in Tier 1 management consulting (MBB), investment banking, or operations at a high-growth, venture-backed startup.
- Proven track record of building internal systems from scratch and leading initiatives that materially change a company's growth trajectory.
- Exceptional communicator capable of engaging with diverse stakeholders, from software engineers and venture investors to high-ranking government officials.
Why this role
Why this role is remarkable
- Work directly with multi-exited founders (HBS/HKS and Oxford PhD) and advisors including Former IRS and SSA Commissioners to solve massive national backlogs.
- Backed by General Catalyst, the company is already live across the country with a proven platform that applies AI to complex, legacy government workflows.
- Unparalleled career growth in a seed-stage environment (~7 people) where you will touch every aspect of the business from strategy to operational scaling.
Jack & Jill
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Meet Jack
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
How does this work?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If it’s a match and the company wants to meet you, they’ll make the intro. In the meantime, if you’d like, Jack will send you excellent alternatives.