Customer Director at Faculty

As Customer Director, you will act as a strategic partner to major pharmaceutical firms, lead a cross-functional delivery team of 10, and own high-impact accounts end-to-end. You will bridge the gap between technical AI innovation and commercial business value, scaling custom-built solutions that accelerate drug discovery and optimize clinical trials.

• Drive revenue growth by identifying strategic opportunities to expand current pharma accounts and onboarding new global Life Sciences clients.
• Lead commercial negotiations and partner with the Business Unit Director on accurate sales planning and forecasting for large-scale AI transformations.
• Translate complex data science and machine learning concepts into compelling business use cases for C-suite stakeholders and senior budget holders.

• Brings a proven track record in top-tier consulting (e.g., McKinsey, BCG, IQVIA, or ZS) with deep expertise in the Life Sciences or Pharma sectors.
• Demonstrates experience leading and selling large-scale AI or digital transformation projects that delivered measurable commercial impact.
• Possesses strong leadership skills with a background in coaching cross-functional teams of delivery and engagement specialists to excellence.

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• Join Europe's premier applied AI powerhouse at a unique inflection point, combining the agility of a specialist AI team with the global reach and client base of Accenture.
• Lead high-stakes engagements that move beyond theory, delivering bespoke AI models that solve the hardest problems in drug target identification and market access.
• Enjoy elite perks including an unlimited annual leave policy, hybrid working, and a performance-linked bonus potential of up to 50% annually.