As a Base Optimization Specialist in Airtable's "Ask an Expert" team, you will lead live customer sessions to diagnose and rebuild complex environments. You'll move beyond advisory work, directly restructuring relational data models, automation logic, and interfaces to ensure scalability. It’s a high-impact, technical role serving as a launchpad into product and solutions careers.
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Base Optimization Specialist at Airtable
Airtable is looking for a Base Optimization Specialist to join their 'Ask an Expert' team in London. This isn't your typical support role—you'll lead five scheduled live sessions daily, getting hands-on to restructure relational databases and automation workflows for enterprise clients. With a starting salary of £58k, RSUs, and incredible benefits like a £7,500 travel allowance, this role is the perfect launchpad for a career in Product or Solutions. If you have a passion for clean architecture and no-code building, join the platform used by 80% of the Fortune 100.
About this role
Role overview
About the company
SoftwareSan Francisco, United StatesGrowth (VC-backed)
Airtable is an American cloud collaboration service company headquartered in San Francisco specializing in no-code platforms that combine the functionality of a database with spreadsheet features. It allows users, regardless of technical skill, to build customizable applications atop shared data, enabling critical workflows for over 300,000 organizations, including the majority of Fortune 100 companies. Airtable's AI-native platform accelerates operations by deploying embedded AI agents at enterprise scale and includes scalable infrastructure, flexible administration, and robust security/compliance features. Its tools are widely adopted for tasks such as managing product roadmaps, launching marketing campaigns, tracking applicants, and developing enterprise-grade applications without coding expertise.
Backed by Benchmark, CRV (Charles River Ventures), Caffeinated Capital, Thrive Capital, Freestyle Capital, Founder Collective, Tuesday Capital, Slow Ventures, WndrCo, DCVC, ICONIQ Growth, D1 Capital Partners, Greenoaks, Coatue, Salesforce Ventures, XN, Franklin Templeton, J.P. Morgan Growth Equity Partners, Silver Lake, Funds and accounts advised by T. Rowe Price Associates, Inc..
What you'll do
What you will do
- Conduct live diagnostic calls to identify structural limitations in customer environments and provide immediate, actionable architectural improvements.
- Hands-on restructuring of customer bases, optimizing relational data models, linked record strategies, and complex automation workflows for maximum performance.
- Translate technical architectural decisions into clear business outcomes, demonstrating how optimized structures unlock advanced AI and interface capabilities.
Who you are
Who this is a fit for
- Strong technical background in relational data modeling and no-code architecture, ideally within the Airtable ecosystem or similar B2B SaaS consulting roles.
- Exceptional communicator capable of guiding both technical and non-technical stakeholders through complex rebuilds while maintaining a consultative, supportive posture.
- Self-motivated builder who actively utilizes AI tools to prototype solutions and possesses functional knowledge of APIs, webhooks, or scripting.
Why this role
Why this role is remarkable
- Engage in deep technical building rather than reactive support, running five scheduled, high-impact consulting sessions per day with enterprise customers.
- Join a high-visibility team that serves as Airtable's internal incubator for product expertise, with a proven track record of mobility into Product and Solutions roles.
- Work for a category-defining platform used by 80% of the Fortune 100 while enjoying a predictable schedule and premium benefits including a £7,500 commute allowance.
Jack & Jill
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Meet Jack
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
How does this work?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If it’s a match and the company wants to meet you, they’ll make the intro. In the meantime, if you’d like, Jack will send you excellent alternatives.