Join a fast-moving engineering team of ten at Shareback.com, building scalable backend services for an enterprise feedback platform. You will take end-to-end ownership of architecture, delivery, and monitoring, working with a Node.js and TypeScript stack on AWS. Help us build high-performance systems that turn customer feedback into actionable insights for global brands.
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Backend Engineer at Shareback
Shareback.com is looking for a Backend Engineer to join their lean, high-velocity team of 10 in London or remote UK. Backed by LocalGlobe and General Catalyst, Shareback.com is reinventing enterprise feedback with AI-powered analysis for global brands. You'll own the stack end-to-end—from architecture to monitoring—working with Node.js, TypeScript, and PostgreSQL. If you're a proactive engineer who thrives on scaling messy problems and shipping daily, this is your chance to make a massive impact at an early-stage startup.
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Location
London, United Kingdom / Remote
Compensation
Not Disclosed
Company
Shareback
Role overview
Software
Shareback provides a secure enterprise AI platform and workspace that unifies company knowledge, workflows, apps, and communication through context-aware chat and tailored AI assistants. The platform offers advanced retrieval, intranet capabilities, pre-built and custom work-specific agents, an agent concierge, analytics, and integrations via built-in connectors or API, all with enterprise-grade security including SOC 2 Type 2, SAML SSO, SCIM, encryption at rest and in transit, and fine-grained administrative controls. Shareback also combines its platform with expert consulting to deliver customized AI solutions and onboarding for organizations.
What you will do
- Design and implement robust APIs and backend services using Node.js, TypeScript, and PostgreSQL to handle large-scale customer feedback data.
- Architect and maintain event-driven systems and containerized services on AWS, ensuring high availability and performance across the platform.
- Take full responsibility for the production lifecycle, including code reviews, monitoring, and proactive database optimization to ensure long-term system reliability.
Who this is a fit for
- Possesses 4+ years of professional experience building and maintaining production-grade backend services with a strong command of Node.js and TypeScript.
- Demonstrates deep expertise in PostgreSQL, including schema design and query optimization for high-traffic applications, along with experience using Redis.
- Has a proven track record of owning scaling or reliability projects, thriving in early-stage environments where they can tackle messy problems with minimal oversight.
Why this role is remarkable
- High-impact ownership: As part of a lean 10-person team, you will own projects end-to-end, from architectural design to shipping and monitoring production services daily.
- Elite backing: Work at a venture-backed startup supported by top-tier investors LocalGlobe and General Catalyst, operating within high-growth markets like retail and fintech.
- Technical autonomy: Influence the direction of an event-driven platform utilizing AI-powered analysis, where engineers are empowered to identify and solve complex scaling and reliability challenges.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Shareback wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.