As a Customer Engineer, you will bridge the gap between users and engineering, spending your time building SDKs and platform enhancements while working directly with developers to ship successful integrations. You’ll transform real-world customer challenges into product improvements, ensuring a seamless experience for those building on a world-class AI platform.
Customer Engineer at Series B generative AI platform
Join a top-tier VC-backed startup building the future of human-computer interaction in San Francisco. As a Customer Engineer, you'll split your time between developing robust SDKs and helping world-class developers build on a cutting-edge AI platform.
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Location
San Francisco, United States
Compensation
Not Disclosed
Company
Confidential company
Role overview
About the company
Series B generative AI platform
What you will do
- Design and build SDKs, sample apps, and prototypes to enhance the platform’s developer experience.
- Partner with customers to debug complex integrations and build proofs-of-concept for innovative use cases.
- Synthesize developer feedback into actionable product requirements and technical enhancements for the core engineering team.
Who this is a fit for
- Strong software engineering fundamentals with deep curiosity about problems across the full technical stack.
- Genuine desire to work closely with end users and the product intuition to spot patterns in requests.
- Entrepreneurial mindset with a bias for action and experience thriving in fast-paced startup environments.
Why this role is remarkable
- Work at the intersection of product engineering and customer success for a cutting-edge generative AI platform.
- Join a small, high-impact team backed by top-tier VCs during a period of rapid growth and innovation.
- Directly influence the developer experience and platform roadmap while shaping the future of human-computer interaction.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Confidential company wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.