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Forward Deployed Engineer at Paddington Robotics Limited

Are you ready to take robotics out of the lab and into the messy reality of the UK’s retail landscape? This seed-stage startup, led by a Magic Pony co-founder and a team from Amazon and DeepMind, is looking for its first Forward Deployed Engineer. You’ll be the face of the company on-site, solving complex mechatronic and software challenges in supermarkets and stores. With meaningful equity and a mission to reimagine manual labor through applied AI, this is a unique chance to join an elite 15-person team in London and own the entire deployment lifecycle from the ground up.

About this role

Role overview

You will lead the first wave of real-world robotics deployments in supermarkets and retail stores across the UK. Bridging the gap between the lab and the field, you will commission hardware, troubleshoot complex software and electrical issues on-site, and collaborate with engineering teams to turn operational chaos into reliable automated solutions.

About the company

AI and Robotics10-50 employeesLondon, United KingdomSeed (VC-backed)

Paddington Robotics Limited is an applied research company focused on solving real-world data challenges for embodied AI operating in human spaces, with an initial emphasis on applications in supermarkets. The company is systematically tackling the hard problems for real-world robotics whilst developing advanced AI to understand our physical world.

Backed by 7percent Ventures, Octopus Ventures.

What you'll do

What you will do

  • Lead the end-to-end installation and commissioning of robots at customer sites, ensuring seamless integration into live operational workflows.
  • Troubleshoot and resolve hardware, software, and networking issues under pressure on-site, acting as the primary technical point of contact for customers.
  • Replicate field failures at HQ to drive iterative product improvements, working hand-in-hand with hardware and software engineering teams.

Who you are

Who this is a fit for

  • Possesses a strong multidisciplinary background in Mechatronics, Electrical Engineering, or Robotics with proven hands-on experience in automation projects.
  • Thrives in high-stakes environments, willing to travel UK-wide 3-4 days per week and support early-morning 4am operational shifts when required.
  • Combines technical brilliance with a self-directed, proactive mindset to navigate the ambiguity of a fast-growing, seed-stage startup environment.

Why this role

Why this role is remarkable

  • Join a elite team of 15 from Amazon, InstaDeep, and world-class universities like Imperial and Cambridge to build the UK's leading applied AI robotics firm.
  • Be the foundational hire for the Customer Deployment and Success team, directly shaping how next-generation robots integrate into daily human labor.
  • Work at the literal cutting edge of robotics, solving second-order effects and edge cases that only emerge in live, unpredictable retail environments.

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How Jack & Jill work together

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Jill
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