Product Reliability Engineer at well-funded legal tech SaaS

As a Product Reliability Engineer, you will own the end-to-end health of critical infrastructure used by global professional services firms. You will bridge the gap between product engineering and operations, diagnosing complex system issues, building robust observability tooling, and shipping permanent code fixes to ensure 100% uptime for high-sensitivity workflows.

Well-funded high-growth legal tech SaaS

• Own incident response and root cause analysis, moving beyond reactive fixes to implement long-term system resilience across a distributed serverless stack.
• Build and maintain critical telemetry, dashboards, and alerting systems to proactively identify performance bottlenecks before they impact global customers.
• Contribute directly to the core codebase using modern languages to improve infrastructure automation, launch readiness, and production stability.

• Professional experience in software engineering with a focus on reliability, platform, or production-facing roles within high-sensitivity environments.
• Proficiency in debugging distributed systems and hands-on experience managing cloud infrastructure and serverless architectures.
• Strong ownership mentality with the ability to communicate technical postmortems to stakeholders and translate production signals into product improvements.

• Lead reliability for a platform capturing billions in value for elite professional services firms, where system downtime is not an option.
• Join a rapidly scaling Series A startup backed by premier venture capital firms with revenue growth exceeding 10x in the last year.
• Work in a high-density talent environment alongside engineers from top-tier technology firms and quantitative trading shops in a collaborative NYC office.