Join the Presales team at Replicant as a Senior Sales Engineer who truly sells. You will own the technical sales cycle, building high-impact AI agent demos and leading two-week POC trials. By translating complex integrations into compelling narratives, you’ll drive the technical close for enterprise-level prospects and shape the future of contact centers.
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Senior Sales Engineer at Replicant
Replicant is building the future of customer service, and we’re looking for a Senior Sales Engineer to lead the charge. At Replicant, SEs are the engine of the sale. You’ll spend your days building cutting-edge AI agents, crafting high-performance prompts, and running two-week POCs that prove our platform’s power to Fortune 100 companies. If you have 5+ years of B2B SaaS experience and a passion for LLMs, this is your chance to work at the intersection of enterprise sales and conversational AI. Join a team where you’ll own the technical close, design complex integrations, and deliver autonomous solutions for global brands. Remote-friendly with equity.
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Location
Remote
Compensation
Not Disclosed
Company
Replicant
Role overview
150 employees
Replicant is a conversational AI platform that automates customer service interactions across voice, text, chat, and SMS channels. It handles repetitive and frequent calls, resolves Tier One inquiries with zero wait time using natural language processing and agentic AI architecture, improves customer satisfaction, reduces costs, and frees human agents for complex issues. Founded in 2017, it serves contact centers in industries like retail, e-commerce, telecommunications, and banking with enterprise-grade reliability.
What you will do
- Design, build, and refine conversational AI agents by crafting and testing prompts to optimize performance, tone, and resolution quality for client demos.
- Lead hands-on POC trials using prospect call center data to illustrate Replicant’s value, managing daily check-ins and driving technical validation.
- Translate complex technical integration points and dataflows into clear, persuasive narratives that resonate with both technical architects and VP-level business stakeholders.
Who this is a fit for
- Brings 5+ years of experience in Sales Engineering or Solutions Engineering for B2B SaaS, with a proven track record of owning the technical sales process.
- Possesses hands-on experience building with AI, including prompt engineering, LLM applications, or conversational agents, and is proficient with REST APIs and OAuth.
- Demonstrates exceptional communication skills, capable of bridging the gap between product engineering and enterprise buyers while thriving in a fast-paced, execution-oriented environment.
Why this role is remarkable
- Work at the cutting edge of conversational AI, building real-world LLM applications that handle millions of autonomous conversations for global Fortune 100 brands.
- Join a high-impact “SEs who sell” environment where you own the technical close through intensive two-week trials, driving immediate value for enterprise prospects.
- Enjoy a high-growth environment with a culture that values technical depth and storytelling, supported by a remote-friendly setup and equity-based compensation.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Replicant wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.