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US Customs AI Specialist at Raft

Are you a US Licensed Customs Broker ready to revolutionize international logistics with AI? Raft, a dynamic enterprise AI platform backed by Bessemer Venture Partners and Eight Roads, is seeking a US Customs AI Specialist to design and refine prompt systems that ensure compliant, intelligent outputs. This is your chance to operate at the heart of technology strategy, shaping the future of supply chain and beyond.

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Raft

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Location

London, United Kingdom

Compensation

Not Disclosed

Company

Raft

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Role overview

Join Raft, a dynamic enterprise AI company, as a US Customs AI Specialist. You'll design and refine prompt systems that translate complex customs rules and workflows into structured instructions, ensuring AI models produce consistent, compliant outputs. Leverage your licensed expertise to anchor all prompt logic in U.S. customs regulations, driving innovation in international logistics.

SoftwareLondon, United KingdomSeries B (VC-backed)

Raft is an AI-first technology company specializing in automating and streamlining operations for freight forwarders and customs brokers within the global logistics and supply chain sector. Through its intelligent freight platform, Raft orchestrates, automates, and simplifies the processing of documents, transactions, approvals, and workflows throughout the shipment lifecycle. The platform integrates with transport management systems (TMS) and leverages advanced AI—including organizational-level machine learning and large language models tailored to logistics—significantly enhancing efficiency, transparency, and collaboration for operators and their customers. Founded in 2017 and headquartered in London, Raft serves a large clientele, including many top global freight forwarders, automating over 300,000 shipments per month and saving its clients substantial operational time. The company has expanded to more than 95 employees across the UK, India, and the US.

Backed by Eight Roads Ventures, Bessemer Venture Partners, Episode 1 Ventures, Dynamo Ventures, Moguntia Capital, Techstars.

What you will do

  • Design, maintain, and refine prompt systems that support customs-related reasoning, ensuring AI models produce consistent, compliant outputs.
  • Encode U.S. customs procedures into clear, reusable prompt frameworks, grounding model behavior in compliant interpretations of regulations.
  • Audit outputs for compliance risk, internal consistency, and alignment with brokerage standards, building guardrails against misinterpretation.

Who this is a fit for

  • Possess an active U.S. Licensed Customs Broker credential with strong operational knowledge of U.S. customs processes.
  • Bring several years of experience in U.S. customs brokerage, trade compliance, or import operations.
  • Demonstrate familiarity with prompt engineering principles, LLM prompt design, and the ability to convert regulatory logic into terse, unambiguous prompt structures.

Why this role is remarkable

  • Operate at the heart of technology strategy in a cutting-edge enterprise AI company, shaping its scaling journey.
  • Raft is a dynamic, VC-backed company, having raised over $45M from Bessemer Venture Partners and Eight Roads, fundamentally changing international logistics.
  • Partner closely with senior leadership, including the CTO and CEO, building systems with a lasting impact on the company’s trajectory.
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