As the primary voice for Flatpay in the UK, you will own the end-to-end content strategy for a burgeoning market. From localising global campaigns to crafting merchant-facing emails, SMS, and in-app communications, you will ensure our messaging resonates culturally while driving growth and maintaining brand consistency across all platforms.
Content & Communications Specialist at Flatpay
Flatpay is Denmark's fastest unicorn, and they are now scaling their UK presence. They're looking for a Content & Communications Specialist to lead their market localisation and merchant engagement from their London office. This is a rare opportunity for an early-to-mid career professional to take full ownership of content strategy—from SEO and social media to product copy—within a high-growth fintech that values "Happy Humans" and "Sky-High Ambition." If you're a self-starter who wants to shape the future of SME payments, this role offers unmatched impact and ownership.
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Location
London, United Kingdom
Compensation
Not Disclosed
Company
Flatpay
Role overview
Payment Services1800+ employees
Flatpay APS is a Danish private limited liability company that develops and sells technology and provides equipment to help businesses with their financial needs, particularly offering affordable payment solutions for merchants with a straightforward flat-rate pricing model, no setup fees, no subscription fees, and no hidden fees. Founded in 2022 in Copenhagen by experts in digital entrepreneurship and payment solutions, it aims to revolutionize the payment experience for small and medium-sized merchants by providing simple, transparent, and modern payment terminals and services.
What you will do
- Translate and creatively localise all marketing materials, including website content, sales brochures, and product communications, to fit the UK market’s nuances.
- Manage the UK brand presence across Meta Ads, Trustpilot, and Google, engaging directly with the merchant community to build trust and brand consistency.
- Collaborate with product and marketing teams to produce high-impact merchant-facing communications, including emails, SMS, and comprehensive help desk documentation.
Who this is a fit for
- Possesses native-level English proficiency with a proven track record in content marketing, translation, or localisation within fintech, SaaS, or e-commerce.
- Demonstrates a strong commercial mindset with the ability to simplify complex financial product features into engaging, clear, and actionable copy.
- Is a proactive self-starter who thrives in fast-paced scale-up environments and values being in the office five days a week for maximum collaboration.
Why this role is remarkable
- Join Denmark’s fastest-growing unicorn as they aggressively expand their footprint into the UK market from a brand-new office in White City.
- Benefit from a high-trust environment where you are given full ownership of diverse content streams including SEO, social media, and product copy.
- Thrive in a culture that prioritises “Happy Humans” and “No Assholes,” ensuring a supportive yet ambitious atmosphere for early-to-mid career growth.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Flatpay wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.