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Implementation Consultant (CRM, Automation, Data, AI) at Swans

Obsessed with technology and love solving complex systems? Swans is seeking an Implementation Consultant to transform law firm operations. You'll deploy cutting-edge CRM, automation, data, and AI solutions, directly impacting client growth and revenue. This is your chance to make a significant impact in a fast-paced, results-driven environment.

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Swans

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Location

Remote

Compensation

Not Disclosed

Company

Swans

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Role overview

Join Swans as an Implementation Consultant, where you'll leverage your technical prowess to transform law firm operations. Deploy CRM, automation, data, and AI solutions to solve complex business bottlenecks, streamline practices, and unlock significant revenue potential for clients. This hands-on role combines system design with strategic consulting, making a tangible impact on the legal industry.

Other

Swans is a high-intensity, fast-growing operational and tech consultancy transforming the way U.S. personal injury law firms run. We build end-to-end systems, automation, and modern operational infrastructure that help innovative PI firms outcompete legacy, outdated incumbents. Our mission is to revolutionize one of the most stagnant industries in the country by bringing world-class operations, emerging technology, and true competitive pressure into the legal market.

What you will do

  • Design, build, and deploy advanced CRM configurations, project management systems, and automation workflows.
  • Implement data pipelines and analytics dashboards to provide real-time financial clarity for law firm owners.
  • Lead AI training sessions and embed practical, efficient AI use into daily client operations.

Who this is a fit for

  • 2-5 years of experience deploying & configuring CRMs, Project Management systems, Automation tools, and/or AI applications.
  • Client-ready communication skills, capable of translating complex technical concepts to non-tech-savvy audiences.
  • Possesses a systems thinking approach and a builder mentality, enjoying the process of designing and perfecting systems.

Why this role is remarkable

  • Solve complex, hands-on operational challenges for law firm owners, directly impacting their growth and revenue.
  • Join a fast-moving, anti-bureaucratic team that values results and provides a steady stream of high-value client engagements.
  • Accelerate your career with significant investment in professional development, gaining deep expertise in best-in-class platforms.
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