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People Operations & Automation Lead at high-growth fintech infrastructure scale-up

Are you a systems-thinking People Ops professional who sees automation as the answer to manual friction? We are looking for a People Operations & Automation Lead to join a top-tier VC-backed fintech in London for a 12-month transformation project. You will have the autonomy to redefine the People function using AI, Zapier, and HiBob to build a world-class, scalable operational model. If you thrive on solving complex problems and want to work at a company processing over $100B annually while enjoying hybrid flexibility and incredible benefits, this is your chance to lead the future of People Operations.

Overview

Role overview

Lead the transformation of the People function by architecting a next-generation operational model driven by AI and automation. You will eliminate manual bottlenecks, implement intelligent workflows, and optimize HRIS platforms to scale global operations. This high-impact role balances strategic system design with hands-on execution to deliver a world-class employee experience.

Company

About the company

High-growth fintech infrastructure scale-up

Responsibilities

What you will do

  • Design and implement AI-powered self-service tools and automated workflows across the entire employee lifecycle.
  • Optimize and manage the HRIS ecosystem to ensure seamless data integrity, reporting, and cross-functional integrations.
  • Lead a People Operations direct report while collaborating with Finance and Legal to maintain rigorous compliance standards.

Candidate profile

Who this is a fit for

  • Significant experience in People Operations with a proven track record of building automated workflows and AI integrations.
  • Deep technical proficiency in HRIS platforms and automation tools like Workato, Zapier, or Jira within a scale-up environment.
  • Analytical, systems-thinking mindset with the ability to navigate complex regulations while maintaining a human-centric approach.

What makes it remarkable

Why this role is remarkable

  • Rare opportunity to champion AI adoption and automation strategy at the core of a major fintech's People function.
  • Join a market-leading scale-up backed by top-tier global VCs during a critical phase of international growth.
  • Direct ownership over the operational infrastructure supporting a workforce processing billions in annual transactions across Europe.

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