As Loop AI’s first Product Marketing Manager, you will architect the category-defining narrative for restaurant intelligence. This player-coach role involves setting messaging architecture, executing high-impact product launches, and building the PMM function from scratch. You will partner with founders to translate complex AI capabilities into operator-friendly language that drives massive industry transformation.
Product Marketing Manager at Loop AI
Join Loop AI as their first full-time Product Marketing Manager and lead the category-creation charge for the next decade of restaurant intelligence. Powering billions in revenue across 10,000+ locations, Loop AI uses agentic software to automate complex back-office workflows for the world's most recognizable brands. This is a rare player-coach opportunity to build a function from the ground up, partner directly with founders, and define the narrative for AI-driven operational excellence in the hospitality industry.
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Location
San Francisco, New York, United States
Compensation
$130k-$200k + Equity
Company
Loop AI
Role overview
Loop AI is an enterprise-grade AI platform purpose-built for the restaurant and retail back office. Founded in 2022, the company provides AI agents that act as an “agentic co‑worker” to automate complex, time-consuming tasks across finance, operations, and marketing for modern food and retail brands. Loop AI focuses on improving the profitability of restaurants and retailers by automating back-office workflows, streamlining reconciliation processes, reducing errors, and providing financial transparency across delivery and in‑store channels. Its delivery intelligence and back-office automation tools help brands manage multi-channel ordering, optimize margins despite high third‑party delivery commissions, and gain actionable insights from operational and financial data. Trusted by hundreds of restaurant brands, franchisees, and accountants and powering thousands of locations in the US, Loop AI integrates with existing systems to deliver AI-driven automation and analytics tailored to restaurant and retail operations.
What you will do
- Establish the product marketing function end-to-end, including category positioning, messaging architecture, and the operating model for all new product launches.
- Lead the creation of mission-critical content, including customer case studies, whitepapers, and sales enablement tools while ensuring technical claims are rigorously verified.
- Partner directly with Loop AI’s founders to shape executive messaging, fundraising materials, and the company’s public point of view on restaurant intelligence.
Who this is a fit for
- Has 6–10 years of experience in product marketing at high-growth SaaS or AI companies, specifically having built a PMM function from zero.
- Operates effectively as a player-coach, comfortable shipping competitive battlecards and launch content personally before eventually delegating to a future team.
- Possesses a persona-first mindset with the ability to translate technical AI and financial concepts into clear, compelling language for non-technical restaurant operators.
Why this role is remarkable
- You will serve as the founding PMM, transitioning from a hands-on contributor to a functional leader as you build the marketing organization over the next 18 months.
- Loop AI has achieved extraordinary traction, growing to serve 10,000+ restaurants and managing billions in revenue within just three years for top national brands.
- You’ll work at the forefront of the agentic AI revolution, using AI-assisted workflows to define how traditional operators benefit from sophisticated back-office automation.
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