You will bridge the gap between clinical operations and AI engineering by designing and refining autonomous agents that interact with real patients. By extracting complex eligibility criteria and optimizing voice/SMS workflows, you'll solve the recruitment bottlenecks that delay life-saving treatments, ensuring agents remain safe, accurate, and operationally effective for trial sites.
AI Agent Operations Specialist at Delfa
Join a high-growth London startup fixing the $120B clinical trial bottleneck with autonomous AI agents. Having reached seven figures in ARR within a year and backed by tier-one AI investors, this team is looking for a clinically literate specialist to design and optimize the AI agents interacting with real patients. You'll work alongside foundation model experts and medical doctors to ensure life-saving treatments reach the market faster. If you have an ownership mindset and a passion for 0→1 impact in health-tech, this is your ground-floor opportunity.
About this role
Role overview
About the company
Delfa
Billions of people still suffer from every-day diseases.
One key reason? Clinical trials are broken.
Despite $120 billion spent each year, most trials are delayed due to bottlenecks like patient recruitment.
Delfa is fixing this with autonomous AI agents. We're building AI agents to automate clinical trials, starting with patient recruitment.
Just three months in and already we’re:
Live on 30+ trials across multiple conditions
Mid-six-figure revenue and rising
300 % MoM product growth
$3.8 m seed from tier-one AI investors Air Street Capital
What you'll do
What you will do
- Extract and refine inclusion/exclusion criteria from dense clinical protocols to build high-accuracy patient screening logic.
- Design and test end-to-end AI voice and SMS agents, translating clinical data into patient-friendly conversational workflows.
- Conduct deep-dive QA by sampling patient interactions to identify issues and implement manual patches or configuration updates.
Who you are
Who this is a fit for
- Exceptional attention to detail with the ability to spot inconsistencies in complex clinical documents and operational scripts.
- Clinically or scientifically literate with a background in life sciences, nursing, pharmacy, or clinical research operations.
- Strong ownership mindset and tech-fluency, comfortable using AI tools and prompts to accelerate high-quality work outputs.
Why this role
Why this role is remarkable
- High-growth trajectory with seven-figure ARR reached in less than a year and 25% month-on-month growth.
- Backed by an oversubscribed $3.8m seed round from tier-one AI investors to transform the $120B clinical trial industry.
- Join an elite, high-talent density team including former Roche foundation model builders, hedge fund traders, and medical doctors.
Jack & Jill
How Jack & Jill work together
Meet Jack
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
How does this work?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If it’s a match and the company wants to meet you, they’ll make the intro. In the meantime, if you’d like, Jack will send you excellent alternatives.