You will be the bridge between engineering and customers, owning the full adoption journey from contract to live branch deployment. This technical-operator role requires debugging production code and writing SQL while spending the majority of your time in-person with real estate negotiators to map workflows and train staff on Letty’s AI platform.
Founding Operator at Letty
Join Letty as a Founding Operator and lead the charge in rebuilding the $1T real estate industry with AI. Backed by Entrepreneurs First and top-tier VCs, Letty is replacing manual property workflows with autonomous AI agents. This high-intensity role is perfect for a CS-trained professional who wants to step away from pure engineering to own customer adoption. You’ll spend your time in the field, mapping workflows at real estate branches and using your technical depth to bridge the gap between product and users. If you're ready for the hardest, most rewarding job of your career with meaningful founding equity, this is it.
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Location
London, United Kingdom
Compensation
£55k-£85k + Equity
Company
Letty
Role overview
Letty is rebuilding the real estate agency model with domain-specific digital workers that handle tenant engagement, landlord services, compliance, and maintenance.
What you will do
- Onboard agency customers from signed contract to fully live branch in under seven days through intensive, in-person training and workflow mapping.
- Act as a technical first responder by triaging customer issues, writing SQL queries, and inspecting logs to minimize engineering interruptions.
- Translate real-world customer friction into specific product feedback and technical bug reports to guide the engineering team’s development roadmap.
Who this is a fit for
- Strong Computer Science background with the ability to read Python, FastAPI, and TypeScript, but a preference for solving customer problems over shipping code.
- Exceptional communicator who enjoys being on-site at branches and has a “teacher’s instinct” for training non-technical staff on complex AI tools.
- Highly analytical and AI-native, capable of writing complex SQL and using tools like Cursor or Claude to ship internal automations and training curriculum 10x faster.
Why this role is remarkable
- True founding-level impact where you define the operator playbook and customer success strategy from scratch for a $1T+ market.
- Backed by elite investors including Entrepreneurs First, with established traction across UK agencies and early expansion into the US market.
- Join a high-intensity, “maker” culture that offers meaningful founding equity and a direct path to shaping the future of AI in real estate.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
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What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Letty wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.