Join a pre-launch healthtech startup as the founding Head of Care Delivery. You will manage the initial patient cohort while building the operational framework, protocols, and playbooks for a nationwide navigation service. This high-impact role blends direct patient advocacy with strategic leadership to transform how families navigate the complexities of aging and eldercare.
Head of Care Delivery at well-funded longevity healthtech startup
The US healthcare system is notoriously fragmented, especially for seniors seeing multiple physicians. This well-funded startup is building the first unified system of record for aging, combining AI analysis with dedicated human navigators to support families. As the founding Head of Care Delivery, you will start by personally supporting families before building the entire navigation function from scratch. If you are an RN, LCSW, or healthcare professional ready to move from direct care to a leadership role where you define the future of eldercare, this is your chance to join a high-growth team with a multi-year runway.
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Location
New York, United States
Compensation
$110k-$130k + Equity
Company
Confidential company
Role overview
About the company
Well-funded longevity healthtech startup
What you will do
- Personally manage the first cohort of seniors and families, acting as their dedicated navigator to close care gaps.
- Design and document the navigation operating system, including clinical protocols, playbooks, and quality assurance frameworks.
- Hire, train, and lead the future team of navigators while owning key metrics like NPS and patient engagement.
Who this is a fit for
- Proven experience in healthcare navigation or eldercare, ideally with a clinical or social work license such as an RN, LCSW, or SW.
- A builder’s mindset with the ability to move from hands-on execution to high-level organizational design and team leadership.
- Strong communication skills and empathy, capable of supporting families through complex medical and social challenges.
Why this role is remarkable
- Founding role at a pre-launch startup with a multi-year runway, offering significant ownership and “zero-to-one” building experience.
- Led by an experienced founder who scaled major healthcare and operations businesses, backed by top-tier venture capital.
- Opportunity to define the standard of care for aging, using AI-powered tools to simplify a fragmented healthcare system.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Confidential company wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.