As the Founding Head of Operations, you will serve as the company’s operating backbone, building the machine from scratch in a pre-launch environment. You’ll own critical functions including hiring, compliance, clinical billing, and fundraising support. This is a 0-to-1 role for a high-agency builder ready to transform the fragmented aging care sector alongside a Stanford GSB founder.
Head of Operations at well-funded healthtech startup
Seeking a high-agency 0-to-1 operator to join a well-funded, pre-launch healthtech startup as Founding Head of Operations, where you will build the operational backbone of a company transforming the aging care sector. In this NYC-based role, you will report directly to the founder and own critical functions including hiring, compliance, clinical billing, and fundraising support while shaping the infrastructure of a category-defining platform from the ground up. This opportunity offers significant ownership, generous founder equity, and the chance to solve one of the most fragmented and high-stakes problems in the US healthcare system alongside a world-class team.
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Location
New York, United States
Compensation
$150k-$195k + Equity
Company
Confidential company
Role overview
About the company
Well-funded healthtech startup
What you will do
- Serve as a force multiplier to the CEO, leading special projects, hiring initiatives, and preparation for fundraising and board meetings.
- Build and manage the company’s compliance and billing rails, including HIPAA, SOC 2, and Medicare/Medicaid enrollment processes.
- Establish the revenue cycle management function, overseeing claims, denials, and collections while building out the company’s analytics and reporting frameworks.
Who this is a fit for
- Proven 0-to-1 operator with a track record of building operating functions from scratch in high-growth or selective environments.
- Exceptional agency and generalist speed, capable of navigating complex regulatory landscapes while maintaining a hands-on approach to execution.
- Prior experience with clinical billing systems like Medicare or commercial claims is required to manage the company’s complex revenue infrastructure.
Why this role is remarkable
- Rare opportunity to join as a founding-level operator at a pre-launch, well-funded startup tackling the massive, underserved aging care market.
- High degree of ownership and direct collaboration with a Stanford GSB founder to shape company culture and operational infrastructure from day one.
- Significant upside potential with generous founder equity and a competitive salary range in a high-stakes, mission-driven health category.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Confidential company wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.