Head of Operations at SnapMagic

As the CEO’s operational partner, you will build and own the company’s operating machine from scratch. You’ll leverage AI agents and intelligent automation to streamline business, people, and revenue operations. Your goal is to transform momentum into a scalable system that allows a lean, high-performing team to move with extreme clarity and velocity.

• Design and run the company’s weekly, monthly, and quarterly operating cadences to ensure consistent execution and clear follow-through across the entire organization.
• Build and automate end-to-end systems for finance, revenue operations, and people operations, ensuring all internal data is decision-ready, accurate, and highly visible.
• Identify operational bottlenecks and implement trigger-based workflows using tools like HubSpot and Zapier to reduce coordination overhead and eliminate manual repetitive tasks.

• Proven experience building operational infrastructure from scratch at a seed or Series A startup, ideally with a background as a founder or early employee.
• A systems-thinker who is "AI-first," with demonstrated experience deploying AI agents or LLM workflows to automate complex business processes and increase efficiency.
• High-reliability builder who excels in ambiguous environments and holds an extremely high bar for precision, clarity, and taking action over providing commentary.

• Act as a true COO-equivalent partner to the CEO, Natasha Baker, with full authority over the company’s daily operating rhythms and strategic execution.
• Join a high-leverage team of three generating over $3.4M in revenue, backed by top-tier investors including Jeff Dean (Google AI) and Tom Preston-Werner (GitHub).
• Lead the transition into an AI-native organization by deploying autonomous agents and LLM-based workflows to eliminate routine operational friction and multiply team leverage.