As Senior People Operations Manager, you will spearhead a nationwide casual staffing operation for a high-growth hospitality business. Leading an established team of staffing managers, you will oversee recruitment, onboarding, and compliance for hundreds of workers. This hands-on role combines strategic strategy with on-site leadership at major UK sporting venues and events.
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Senior People Operations Manager at Leading UK hospitality and events operator
Are you a people-centric leader who thrives on the energy of live events? We are looking for a Senior People Operations Manager to take ownership of a massive nationwide staffing operation for a leading UK hospitality brand. You'll lead an experienced team, manage high-volume recruitment, and ensure operational excellence at some of the country's most iconic venues. If you have a passion for developing talent and aren't afraid to get your hands dirty in a fast-paced environment, this is your chance to join a high-growth business with a fantastic culture and great perks.
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Location
London, United Kingdom
Compensation
£40k-£45k
Company
Confidential company
Role overview
About the company
Leading UK hospitality and events operator
What you will do
- Execute nationwide staffing strategies to ensure optimal event coverage while managing recruitment budgets and resource utilization.
- Oversee high-volume recruitment and onboarding cycles, ensuring 100% compliance with health, safety, and legal requirements.
- Act as the senior on-site lead during peak event seasons, managing performance, quality assurance, and real-time problem resolution.
Who this is a fit for
- Proven experience managing full-time teams alongside large-scale casual or seasonal workforces within hospitality or events.
- Exceptional leadership skills with at least 3 years of experience developing talent and managing cross-departmental stakeholders.
- A resilient, hands-on operator who thrives in high-pressure environments and maintains a positive, solution-oriented mindset.
Why this role is remarkable
- Lead a high-impact team within a business that has scaled from a small family startup to a major national operator.
- Own the end-to-end people strategy for a massive casual workforce, enjoying significant autonomy and budget control for team development.
- Benefit from a people-first culture featuring private healthcare, performance bonuses, and a unique "Life Gives You Lemons" flexibility scheme.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Confidential company wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.