You will lead the scaling of Joyous.team’s clinical infrastructure, transitioning a distributed workforce to a Professional Corporation model. Overseeing 65+ providers across 28 states, you’ll integrate AI-driven workflows and maintain rigorous regulatory standards to deliver life-changing care. This role sits at the intersection of clinical excellence, technology, and strategic operational leadership.
VP of Operations at Joyous.team
Join a mission-driven leader in mental health. Joyous.team is a Public Benefit Corporation that has pioneered low-dose ketamine therapy for over 85,000 patients. As VP of Operations, you will lead a pivotal transition of their clinical workforce to a Professional Corporation model, scaling a team of 65+ providers across 28 states to over 200. You'll partner with Silicon Valley innovators to integrate AI-driven solutions into clinical workflows, ensuring world-class patient care at massive scale. If you are a seasoned healthcare leader with deep regulatory expertise and a passion for mental health equity, this is your chance to shape the operational backbone of a company delivering life-changing clinical outcomes.
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Location
Foster City, United States
Compensation
Not Disclosed
Company
Joyous
Role overview
Healthcare
Joyous offers an alternative hope for depression and anxiety through a proprietary and affordable low dose ketamine treatment protocol. The company provides a comprehensive telehealth mental health care plan including assessment, consultation, medication delivery, ongoing support via a digital platform, and curated treatment courses for conditions like depression, anxiety, PTSD, and chronic stress.
What you will do
- Establish and operate a newly formed Professional Corporation, managing HR, payroll, benefits, and multi-state employment compliance for a distributed clinical team.
- Ensure full regulatory adherence across 28+ states, overseeing DEA requirements, controlled substance protocols, and complex telehealth licensing for MDs, NPs, and RNs.
- Manage end-to-end pharmacy and supply chain partnerships, negotiating SLAs with compounding pharmacies to ensure medication quality and timely delivery to patients.
Who this is a fit for
- Has 10+ years of healthcare operations leadership with proven experience managing a Professional Corporation and direct oversight of licensed clinical teams.
- Possesses deep expertise in DEA regulations, HIPAA, and multi-state medical compliance, ideally within the behavioral health, substance use, or telehealth sectors.
- Demonstrates a forward-thinking vision for AI/ML integration in healthcare workflows, with a track record of driving digital transformation in clinical settings.
Why this role is remarkable
- Join a category-defining Public Benefit Corporation that has already served over 14 million doses, making it one of the largest ketamine therapy programs globally.
- Lead a high-impact transition from 1099 contractors to a W-2 workforce, building the operational backbone for a team projected to grow from 65 to 200+ providers.
- Directly influence the future of mental health by partnering with Silicon Valley technologists to deploy AI-assisted clinical documentation and predictive patient analytics.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
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What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Joyous wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.