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Incident.io

Incident.io

Featured role

London, UK£110K – £200K + Equity
Featured roleLondon, UK£110K – £200K + Equity

Product Engineer at Incident.ioSeries B AI incident response platform

Incident.io is hiring a Product Engineer in London to help shape the future of incident response. Backed by $100M from Index Ventures and Insight Partners, you'll join an elite team of builders shipping features used by Netflix and Airbnb. If you're a full-stack engineer who loves customer proximity, shipping daily, and solving the stress of being on-call, this Series B startup offers the perfect blend of high-trust culture, technical challenge, and significant equity upside.

Overview

Why this role stands out

Join the leading incident management platform used by 1,500+ companies like Netflix and Airbnb. As a Product Engineer, you will own the full product lifecycle, from customer research to shipping high-impact features. Working with Go and React, you will build tools that help thousands of engineers manage critical incidents with confidence and speed.

Company

Incident.io

Incident.io

incident.io

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Software

Incident.io - Series B AI incident response platform backed by Index Ventures

Responsibilities

What you will do

  • Engage directly with customers to gather feedback and translate complex needs into elegant, high-impact technical solutions.
  • Take end-to-end ownership of features, from initial planning and design to implementation, testing, and delivery using Go and TypeScript.
  • Pragmatically manage technical debt and system resilience to maintain high shipping velocity while ensuring the platform remains reliable for critical incident response.

Candidate profile

Who this is a fit for

  • Proven track record of building production-ready applications using Go, Python, or React, ideally within a high-growth or founding engineer environment.
  • Deeply product-minded and customer-obsessed, with a preference for iterating quickly on MVPs and sharing work-in-progress to gather early feedback.
  • Strong collaborator who thrives in ambiguity and values clear communication, from well-written technical proposals to thorough documentation and testing practices.

What makes it remarkable

Why this role is remarkable

  • Significant autonomy and ownership: You won't just follow specs; you will identify customer problems, make strategic trade-offs, and ship daily to a highly technical audience.
  • High-growth trajectory: Join a fast-scaling Series B startup that has raised $100M from top-tier investors like Index Ventures and Insight Partners while expanding its global footprint.
  • Exceptional engineering culture: Founded by ex-Monzo engineers, the team prioritizes pragmatism, quality, and shipping "magic" experiences for fellow engineers who have all felt the pain of being paged at 3am.

Jack & Jill

How Jack & Jill work together

Jack
I get to know what you’re great at, then find roles you’d never find yourself.
Jill
I recruit from Jack’s network and make the intro when I spot a great match.

About Jack & Jill

Meet Jack

Jack gets to know what you are great at, what you want next, and makes sure Jill considers you for the right opportunities.

How does this work?

Jack's an AI agent for job searching and career coaching. He works for you.

Jill is the AI recruiter working for the company. She recruits from Jack's network.

If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.

Learn more aboutJack

Ready to find your next role?

Talk to Jack for 10 minutes and see your first matches.