This hands-on role involves providing first and second-line technical support for complex audiovisual installations globally. You will maintain cutting-edge control systems, troubleshoot hardware, and perform field servicing on site. This is an incredible opportunity for a tech-passionate individual to train on professional video mapping, lighting, and audio systems while supporting world-class projects.
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Production Support Technician at innovative immersive technology design studio
Are you passionate about cutting-edge technology and immersive experiences? This unique Production Support Technician role offers the chance to travel globally while maintaining world-class audiovisual installations. You will receive expert training in video mapping and show control systems, working at the intersection of art and technology. If you are a proactive problem-solver with a driving license and a desire to work on high-profile creative projects, this London-based opportunity is the perfect gateway into the professional AV and immersive design industry.
Overview
Role overview
Company
About the company
Innovative immersive technology design studio
Responsibilities
What you will do
- Monitor and resolve support tickets independently while performing remote diagnostics for client systems.
- Conduct scheduled maintenance and emergency callouts at client sites across the UK and internationally.
- Assist technical teams with R&D, proof-of-concept rigs, and the logistics of large-scale event deliveries.
Candidate profile
Who this is a fit for
- Holds a full UK driving license and a proactive mindset with a strong passion for hardware technology.
- Possesses excellent communication skills for high-stakes, customer-facing interactions and site troubleshooting.
- Is a collaborative team player willing to travel globally and work flexible hours for project success.
What makes it remarkable
Why this role is remarkable
- Work on high-profile, global immersive art and technology installations that push the boundaries of projection mapping.
- Benefit from comprehensive professional training in advanced AV systems, show control, and electrical maintenance.
- Join a well-funded studio known for innovation and high-standard project delivery in the creative tech space.
Jack & Jill
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Meet Jack
Jack gets to know what you're great at and what you want next, then searches 14 million jobs daily and introduces you directly to hiring managers.
How does this work?
Jack's an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack's network.
If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.