Join a high-growth startup at the intersection of hospitality and fintech as a 360 Account Executive. You will own the full sales cycle, from prospecting to closing, targeting everything from independent venues to large enterprise groups. With new UK tipping legislation driving urgent demand, you will sell a category-defining compliance and reward solution.
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Account Executive at Grateful
With new UK legislation making their platform a 'must-have' for compliance, this is a rare 360 Account Executive role where you own the full cycle and benefit from massive market tailwinds. If you have 3-5 years of SaaS closing experience and want a role with uncapped commission and a team that hit 100% of their 2025 quota, this is the perfect time to join their 22-person team in London.
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Location
London, United Kingdom
Compensation
£50k-£60k + Uncapped OTE
Company
Grateful
Role overview
Software22 employeesHarrogate, United KingdomSeed (VC-backed)
Grateful is an automated tip pooling and tronc platform for the hospitality and service industries, providing cashless tipping solutions, modern tronc management, real-time earnings updates, compliance with UK tipping legislation, and integrations with partners such as Toast, EposNow, Deputy, and PayCaptain. Founded in 2022, it aims to bring transparency, trust, and efficiency to frontline worker pay and benefits, with over 60k+ users and triple digit growth.
Backed by Calculus Capital.
What you will do
- Own the end-to-end sales cycle including outbound prospecting, discovery, demoing, and closing deals ranging from £3k to £50k+ ACV.
- Apply SPICED and MEDDICC methodologies to navigate complex multi-stakeholder deals and maintain high-velocity movement across the pipeline.
- Build and manage your own top-of-funnel using a modern tech stack including Clay, Lemlist, Fullenrich, and HubSpot to land high-value accounts.
Who this is a fit for
- 3-5 years of experience in a full-cycle B2B SaaS closing role, specifically within HR, payroll, or workforce management technology sectors.
- Proven track record of consistent quota attainment and the ability to build a pipeline from scratch without relying on SDR support.
- Strong commercial maturity with the ability to present business cases to CFOs of multi-site enterprise groups and General Managers of independent sites.
Why this role is remarkable
- Significant tailwinds driven by the Employment (Allocation of Tips) Act 2023, making this solution a non-negotiable requirement for every UK hospitality operator.
- Exceptional traction including 400%+ year-on-year growth, 65,000+ active workers on platform, and a successful £1.5M seed round from Calculus Capital.
- High-earning potential with a transparent, uncapped commission structure (16% on outbound) and a team that achieved 100% quota attainment in 2025.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Grateful wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.