This high-impact execution role places you at the intersection of product, operations, and sales. You will embed with global financial institutions to replace manual, governance-heavy banking processes with AI-native automation. As the tip of the spear, you'll drive deployments from discovery to live, ensuring major banks move at startup speed.
Chief of Staff - Commercial at Tuza
Are you a top-tier consultant or operator ready to make billion-pound banks move at startup speed? Join this Northzone-backed fintech as Chief of Staff - Commercial to deploy AI-native automation across the world's largest financial institutions. You'll be the 'tip of the spear' on deployments, replacing weeks of manual onboarding and risk admin with minutes of structured workflow. Founded by ex-Worldpay and Citymapper leaders, this team is already processing £6B+ in volume. If you have 2-6 years of experience at firms like MBB and want to build the future of banking operations from the inside, this is your next career-defining move.
Overview
Role overview
Company
Tuza
Seed-stage London fintech raising £5.5M from Northzone and Connect Ventures
Responsibilities
What you will do
- Embed within bank operations to map complex manual processes across risk, onboarding, and pricing into structured workflow designs.
- Configure and deploy AI agents and workflows using the proprietary operating system to automate heavy compliance and administrative burdens.
- Lead commercial execution by running deployment sprints, managing senior bank stakeholders, and defining impact metrics for live implementations.
Candidate profile
Who this is a fit for
- 2-6 years of experience in high-pressure environments such as MBB consulting, private equity, or a VC-backed scale-up.
- Exceptional systems thinker capable of translating messy, real-world banking policies into clean, atomic technical requirements and workflow configurations.
- Personable, action-oriented operator who prefers shipping and iterative problem-solving over creating static slide decks or theoretical strategy documents.
What makes it remarkable
Why this role is remarkable
- Work directly with global financial institutions, processing £6B+ in volume and transforming their core commercialization workflows.
- Join a fast-moving, Northzone-backed team founded by ex-Worldpay and Citymapper leaders, currently scaling AI-native automation for major banks.
- Exceptional growth trajectory with a clear path to senior leadership and significant equity in a startup winning household-name customers.
Jack & Jill
How Jack & Jill work together
Meet Jack
Jack gets to know what you're great at and what you want next, then searches 14 million jobs daily and introduces you directly to hiring managers.
How does this work?
Jack's an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack's network.
If it's a match and the company wants to meet you, they'll make the intro. In the meantime, if you'd like, Jack will send you excellent alternatives.