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Enterprise Success Lead at AskVinny

AskVinny is on a mission to transform property management with an AI teammate that’s already managing 200k+ properties. They are looking for a high-agency Enterprise Success Lead to own the commercial value narrative for their largest customers. If you're a data-driven operator who can build ROI models for COOs while scaling onboarding processes for a company growing 14x in the next year, this is your next career-defining move.

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Vinny

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Location

Remote (United Kingdom)

Compensation

Not Disclosed

Company

Vinny

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Role overview

Join a fast-growing scaleup as the strategic lead defining how value is delivered to enterprise property operators. You will bridge the gap between Customer Success and Commercial strategy, building ROI models that prove NOI impact. This high-agency role is critical as the company prepares to scale managed units by 14x in 2026.

Prop Tech20-50 employees

VINNY TECHNOLOGY LIMITED (trading as AskVinny) is a UK-based PropTech company specialising in AI-powered property management software. Its core platform, Vinny, is designed to automate and optimise property operations for owners and operators across sectors including build-to-rent, student accommodation (PBSA), multifamily housing, co-living, single-family rental, and letting agencies. The system integrates seamlessly with existing workflows, automating tasks such as leasing, onboarding, communications, maintenance, compliance, and renewals. Vinny helps property teams provide great resident/customer experiences while improving efficiency and margins, with features including automated inbox management, leasing, renewal, arrears recovery, and portfolio insights. The founding team emphasises rapid product iteration, deep customer engagement, and a growth strategy built on data-driven outbound sales.

What you will do

  • Build and maintain complex ROI models to quantify cost savings and NOI impact for COOs and CFOs.
  • Design and optimize the onboarding journey to ensure customers see meaningful outcomes within days of deployment.
  • Lead executive business reviews that shift conversations from product features to measurable business value and expansion signals.

Who this is a fit for

  • Proven experience in a high-growth scaleup environment with a background in Customer Success, Strategy, or Operations.
  • Expert-level data skills with the ability to build and defend commercial business cases using pivot tables and charts.
  • Commercially literate operator comfortable discussing real estate metrics like OPEX, margin, and Net Operating Income (NOI).

Why this role is remarkable

  • Direct influence on the commercial engine of a scaleup backed by Antler and tier-one European VCs.
  • Opportunity to transform a multi-billion-pound industry by replacing manual processes with sophisticated AI automation.
  • High-trust, remote-first culture with quarterly offsites and a clear path to leadership as the sales team expands.

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If your profile’s a match and Vinny wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.

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