You will be the founding technical bridge between enterprise customers and the product team. Operating within the product org, you will own the technical delivery of AI-driven talent agents, manage complex integrations, and triage escalations. This is a high-impact, forward-deployed role designed for someone who thinks like an engineer but loves solving customer problems.
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Learn about Jack
Solutions Engineer at inploi
Join a high-growth London startup that's redefining the intersection of AI and recruitment for the world's largest employers. As the founding Solutions Engineer, you'll bridge the gap between product and customers, owning the technical delivery of sophisticated talent agents that source and score millions of candidates. Working directly with the CTPO and product leadership, you will move beyond standard support to act as a forward-deployed engineer, debugging complex integrations and shaping the product roadmap. If you have the technical chops to read code and the communication skills to lead enterprise demos, this is your chance to build a function from the ground up in a newly funded, scaling team.
About this role
Role overview
About the company
inploi (INPLOI LIMITED) is a UK-based recruitment technology company that provides a candidate experience and recruitment marketing platform for employers. Its cloud-based software helps organisations attract, engage, and convert candidates by delivering personalised, cross‑channel candidate journeys integrated with existing applicant tracking systems (ATS). The platform supports employer brand development, recruitment marketing campaigns, and job distribution, enabling brands to reach Millennial and Gen‑Z talent via the digital channels they use most. Employers can showcase their company, publish jobs, create hiring campaigns, manage talent pipelines, and communicate with applicants through a single interface, with a particular heritage in high‑volume sectors such as hospitality and service industries.
What you'll do
What you will do
- Lead technical implementations by configuring agent settings, Kombo flows, and ATS integrations to ensure seamless go-live experiences.
- Act as the technical resolver for complex escalations, performing deep-dive debugging across API logs, Cloudflare dashboards, and TypeScript/React codebases.
- Partner with the sales team to run high-level technical demos and RFP support for enterprise prospects, showcasing the platform's depth and scoring capabilities.
Who you are
Who this is a fit for
- Technically proficient individual who can navigate Postman, browser dev tools, and API logs, with the ability to read and localise bugs in TypeScript/React.
- Strong communicator who can lead enterprise-level technical calls and write clear, actionable documentation and bug reports for the engineering team.
- Proactive problem solver with the agency to build scripts that automate repetitive tasks and the insight to turn customer feedback into product roadmap items.
Why this role
Why this role is remarkable
- Founding seat for a future forward-deployed function, offering a clear trajectory toward Lead Solutions Engineer or Solutions Architect as the company scales.
- Work at the forefront of AI in recruitment, deploying talent agents that handle sourcing, scoring, and scheduling for millions of candidates at global enterprise brands.
- High-ownership environment in a ~40-person team that is newly institutional-funded, providing the agility of a startup with the stability of major enterprise contracts.
Jack & Jill
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Meet Jack
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
How does this work?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If it’s a match and the company wants to meet you, they’ll make the intro. In the meantime, if you’d like, Jack will send you excellent alternatives.