You will manage a portfolio of enterprise fashion and consumer brand accounts, overseeing the full lifecycle from delivery to renewal. This role is commercially-driven, requiring you to own revenue growth and retention while coordinating across sales, strategy, and product teams. You’ll use AI-powered tools daily to optimize campaign performance and deliver actionable insights.
Back to all jobs
Talk to Jack
Learn about Jack
Senior Client Success Manager - Creator & Brand Partnerships at Kyra
Join Kyra, an AI-powered influencer marketing powerhouse that has reached £26-30M in revenue with 100% year-over-year growth. As a Senior Client Success Manager on this 9-month contract, you will own the commercial narrative for a portfolio of enterprise brands like H&M and SharkNinja. You’ll leverage cutting-edge AI to make creator marketing commercially rigorous, managing end-to-end delivery and driving retention through deep TikTok fluency and strategic insight. This is a high-ownership role in a fast-paced London team where you’ll shape how the world's biggest brands engage with the creator economy.
Want to apply for this role?
Jack finds you jobs at companies like Kyra. Talk to Jack to get considered for roles that fit what you're great at.
Location
London, United Kingdom
Compensation
Not Disclosed
Company
Kyra
Role overview
Marketing & Advertising
Kyra is a global, tech- and data-driven influencer marketing agency founded in 2017 and based in London. Kyra specializes in creating, managing, and scaling influencer campaigns for global brands. The company leverages proprietary AI-powered data engines and human curation to match brands with high-performing creators from a database of over 450 million profiles and billions of data points. Their offerings include always-on influencer programs, targeted campaign launches, paid amplification, creator ads, and product seeding. Kyra's integrated technology platform covers campaign management, instant payments, feedback, forums, analytics, and automated content posting. They are trusted by enterprise brands such as L’Oréal, H&M, Shark Beauty, Prime Video, Bvlgari, Nike, Converse, Levi’s, and Calvin Klein, serving clients aiming to reach Gen Z audiences through authentic storytelling and culturally relevant marketing strategies.
What you will do
- Own the end-to-end commercial relationship for a book of business, focusing on account retention, upsells, and revenue growth.
- Lead the execution of multi-platform creator campaigns, ensuring delivery is on-brand, on-time, and meets margin targets.
- Translate campaign data into strategic narratives using AI tools to forecast performance and drive renewal conversations with senior stakeholders.
Who this is a fit for
- Has 4-6+ years of experience in influencer or creator marketing, specifically managing enterprise-level client accounts.
- Demonstrates deep fluency in TikTok and a track record of driving measurable account growth and retention against revenue KPIs.
- Is operationally sharp and comfortable using AI tools, project management software, and reporting dashboards to optimize complex workflows.
Why this role is remarkable
- Join a rapidly scaling company with £26-30M in revenue and 100% YoY growth, placing you at the heart of the creator economy.
- Work directly with iconic global brands including H&M, SharkNinja, and Converse on high-impact, enterprise-level influencer strategies.
- Engage with a cutting-edge, AI-powered platform that is redefining how commercial ROI is measured in influencer marketing.
How Jack & Jill work together
I get to know what you’re great at, then find roles you’d never find yourself.Ok, I'll go first. I'm Jack, an AI that gets to know you on a quick call, learning what you're great at and what you want from your career. Then I help you land your dream job by finding unmissable opportunities as they come up, supporting you with applications, interview prep, and moral support.
I recruit from Jack’s network and make the intro when I spot a great match.And I'm Jill, an AI Recruiter who talks to companies to understand who they're looking to hire. Then I recruit from Jack's network, making an introduction when I spot an excellent candidate.
Jack gets to know what you're great at and what you want next, then searches 15 million jobs daily and helps you discover roles at companies like this.
Meet Jack
What happens next?
Jack’s an AI agent for job searching and career coaching. He works for you.
Jill is the AI recruiter working for the company. She recruits from Jack’s network.
If your profile’s a match and Kyra wants to meet, Jill will make the intro. In the meantime, Jack will send you excellent alternatives.